PRIVACY POLICY

VITABELLA SDN BHD d/b/a VITABELLA.ONLINE (“we”, “us” or “VITABELLA.ONLINE”) has created this privacy policy statement in order to demonstrate our firm commitment to your privacy. The following discloses our information gathering, use and dissemination practices solely for the Website located at www.vitabella.online (the “Site”). By using or accessing the Site, you signify your assent to our Privacy Policy.

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at pr@100percetpure.com.my.

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Our store is hosted on ServerFreak Premium Hosting Solutions. Your data is stored through ServerFreak Premium Hosting Solutions’s data storage, databases and the general application. All your data are stored on a secure server behind a firewall.

Payment:

VITABELLA.ONLINE is integrated with senangPay; senangPay is an ONLINE PAYMENT GATEWAY run by a registered company – Simplepay Gateway Sdn Bhd, 1155742-H). senangPay is an Online Payment Gateway that enables merchant to receive / collect payment from customer through Credit / Debit Card and Internet Banking (FPX).  senangPay’s acquiring bank is BANK ISLAM. Please contact BANK ISLAM for more information.

All payment transactions are under senangPay 24/7 transaction monitoring. senangPay uses SSL (Secure Socket Layer) for each transaction. Besides that, senangPay do not store sensitive data such as credit/debit card information. Every transaction will require 6 digits 3D-secure code which will be sent to mobile phone for confirmation. senangPay also have an internal “Fraud Detection” team. For more information on senangPay.

For more insight, you may also want to read VITABELLA.ONLINE’s Terms of Service or Privacy Policy.

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Chrome or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won’t have access to many features that make your site experience more efficient and some of our services will not function properly.

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact us at cs@vitabella.online or whatsapp 6018.972.4976